Returns & Refunds
We want you to be completely satisfied with your purchase
At Harleytech, customer satisfaction is our priority. Please review our Returns & Refunds Policy carefully before initiating any return or exchange.
Eligibility
- • Items must be returned within 30 days of delivery.
- • Products must be unused and in original packaging with all accessories.
- • Customized items, perishable goods, and final sale items may not be eligible for return.
Return Process
Contact our support team at lawalhalima367@gmail.com with your order number and reason for return.
Receive a Return Authorization and detailed instructions for shipping the product back.
Pack the product securely and ship it using a trackable shipping method.
Refunds
Once we receive and inspect the returned product, refunds will be processed within 5–7 business days.
- •Refunds are issued to the original payment method.
- •Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
- •Your bank may take additional time to reflect the refund.
Exchanges
Exchanges are available for defective, damaged, or incorrect products. Contact our support team and we'll guide you through the exchange process.
Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product. We recommend using a trackable shipping service.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us immediately with photos of the item. We'll arrange a full refund or replacement at no additional cost.
Contact Information
For questions about returns, refunds, or exchanges, contact us at lawalhalima367@gmail.com.
By purchasing from Harleytech, you agree to this Returns & Refunds Policy. We reserve the right to update this policy at any time.